Shoppers divided over Zara's new returns policy that charges £1.95 on online orders | The Independent
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Zara Return Policy: Will More Stores Start Charging for Returns? - The Krazy Coupon Lady
Zara Return Policy: Will More Stores Start Charging for Returns? - The Krazy Coupon Lady
Return fees are making a comeback as retailers are hurting - Marketplace
Shop Zara Like A Pro - Elle Blogs
Zara owner's sales jump by 36% as shoppers return to high streets | Retail industry | The Guardian
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